booking information
ALPIN CHALETS - HOLIDAY HOMES IN SALZBURG
CHECK-IN & CHECK-OUT
At all ALPIN CHALETs, a check-in is possible from 4 p.m. Check out until 9 a.m. on the day of your departure.
DURATION OF STAY
In general, you can rent our ALPIN CHALETs on a weekly basis, but in low season, we offer short trips for a minimum stay of 2 nights and any day arrival.
Prices for large Groups and extended families
The ALPIN CHALET prices are group rates: The affordable prices for additional guests result in a discount for large groups. This is how we support young guests and families. The discount for additional persons can be up to 60%, depending on the season.
BOOKING & PAYMENT
TEMPORARY OPTION
On request we grant groups a free-of-charge temporary option up to 10 days to allow you enough time to contact all your fellow travellers and make sure everyone is on board.
RESERVATION
With your reservation, 30% of the chalet rent is due as a deposit. The reservation is binding as soon as we receive your payment.
DEPOSIT & PAYMENT
One month before arrival, the full booking amount (rent, additional person, final cleaning, pets, pre-booked services) plus a deposit of Euro 700,- or 1.000,- is due. We only accept bank transfer, no cash or credit cards.
If the due amount is not transferred immediately, we reserve the right to cancel the booking and retain the deposit as a cancellation fee for the missed rent. Don't worry; we will send you a reminder e-mail and a detailed service form in time.
The deposit will be transferred back to your account after your stay.
CANCELLATION
We recommend our guests a travel cancellation insurance to avoid financial damages caused in case of cancellation.
ADDITIONAL COSTS
At the end of your stay, you will be billed for all additional services taken during your visit (bread delivery service, coffee pods, beer kegs, ...). We do not accept cash or credit cards; all additional costs will be covered by the deposit.
Even with the most careful handling and in the best families, things can get broken. Replacement of items and any necessary special cleaning will be charged at cost price or according to hours of work.
